
AI Readiness Audit & Transformation Roadmap
A strategic assessment and implementation plan for adopting AI in customer support operations.
I help organizations design responsible AI systems, evaluate business impact, and bridge the gap between technical teams and business stakeholders.
Nabil Al-Harethi
I help organizations adopt AI responsibly by combining business strategy, human-centered UX, and technical implementation.
AI readiness assessment, use-case prioritization, data strategy, governance, ROI analysis, and digital transformation.
Product discovery, user needs, human-in-the-loop UX, AI feature design, prototyping, and stakeholder alignment.
Software engineering background with experience in full-stack development, APIs, LLM integration, databases, and cloud deployment.
Selected Projects
Each project documents the business problem, the proposed solution, the architecture, the business case, the risks, and the roadmap.

A strategic assessment and implementation plan for adopting AI in customer support operations.

A prototype for an AI-powered document review tool where users review, edit, approve, or reject AI suggestions.

A tool that helps organizations estimate the financial return of an AI project and decide whether the investment is worthwhile.

A dashboard concept that helps organizations monitor AI systems for risk, compliance, human oversight, data quality, and user trust.
Core Capabilities
Education and Specialization
2026 – ongoing
Linnaeus University, Sweden
Focus
2026 – 2027
Halmstad University, Sweden
Courses
2022 – 2026
Linnaeus University, Sweden
Focus
I am open to roles and projects within AI strategy, technical product management, digital transformation, and AI solutions.